What shipping methods are available?
Choose the right shipping service that fits your needs:
7-11 Pickup only
How long will it take for my products to arrive?
Average arrival time is 3~5 business days with delivery confirmation. If your address is in a remote location or isolated area, it may take up 7~10 business days.
Note: Delivery time is from Monday to Saturday (9am-6pm), excluding public holidays and Sundays. If you want to check your order status, please visit XRSAPCE Online Store.
What happened if buyer didn't pick up the parcel before the deadline?
When shipment arrival at the convenience store within 7 days, the receiver has to ready for an identity card to the designated convenience stores.
*If the recipient has not yet to convenience stores to receive the shipment more than 7 days and it will enter the return flow.
I received the product but it's dead on arrival.
Hardware product is considered DOA if it shows symptoms of a hardware failure, preventing basic operability, upon its first use out of the box.
If you believe that your product is DOA, please contact XRSPACE Online Store within 7 days of the arrived date. We will determine whether the product is DOA and offer you the other options.
- Can XRSAPCE deliver internationally?