How to request a refund for XRSPACE Online Store purchases?

  • Authorized Distributors: Contact your original purchase store or E-shop for the help.

  • XRSPACE Online Store: Free return within 7 days* while you received the items. All return items must have original tags and packaging; and has not been installed, used, or modified (i.e. your item must have in the same condition that you received it). If you have received defective product, please contact us as soon as possible and provide a photo of the defect for verification. 
    *Note: Differ by areas.

Kindly note that the refund policy is not applicable for XRSPACE MANOVA dev kit.

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